Infrastructure Operations Engineer

About You

You look at a cloud and know you have the skills to tame whatever service is running in it. Your deep understanding of what it takes to support continuous deployment stands you apart from your industry peers. You are critical in building customer trust by designing in security into everything we operate. You are data driven knowing that unless there is a metric in place, and a way to monitor it, that you will be blind to the state of our services. You design for no single point of failure and are willing to fail fast and recover quickly. You see the importance of improving mean time to diagnose and recover from problems, mistakes, and errors. A great day includes reading a post mortem report and verifying the recommendations are in place. You know scale-out design patterns are the only way to build scale as a legacy into everything you do. You have a passion for sleuthing through systems to identify weaknesses. Attention to detail is part of your DNA and you have a sixth sense for impending problems about to surface in running systems. You’re comfortable with and enjoy owning many activities throughout engineering infrastructure. You excel when working in a small, dynamic, and fast-paced team. Your self-driven attitude helps you thrive in unstructured environments. You are accomplished at what you do, and long for the chance to work on a mix of bold innovations that will push boundaries and change the way millions of people interact with technology. You are one of us.

About Us

We are a diverse group of entrepreneurially-minded engineers who are working on raising the bar for modern productivity and collaboration. The Innovation Studio we've built affords us the flexibility and the excitement of an early-stage startup environment, without the funding challenges or all-or-nothing risk that comes from a singular product focus. We’re a smart, social, and passionate team, looking for other fearless adventurers to join us on our journey.

Responsibilities

• Design and deploy systems and infrastructure for provisioning, installation/configuration, operation, and maintenance of cloud systems and services
• Develop cloud operational tools from theory to production
• Identify weaknesses in cloud systems and debug software issues
• Maintain and extend operational metrics and data collection in all cloud systems
• Identify and mitigate performance bottlenecks
• Continuously seek out and integrate new external solutions that can be leveraged
• Work directly with engineering teams building cloud services
• Mentor others to enable them to deploy and maintain better systems
• Participate in an on-call schedule

Requirements

• BS in Computer Science, related degree or equivalent experience
• 3+ years of experience in building cloud infrastructures and orchestration to scale
• 2+ years of experience with Linux/Unix system administration
• 2+ years of experience coding in any of Python, JavaScript, C/C++, PHP or Java, with an emphasis on understanding and tweaking high performance distributed systems
• Experience working directly and hands-on with system and production operations
• Experience working with zero-touch cloud services
• Experience managing application performance monitoring
• Possess a strong understanding of aspects of service health including processor, memory, and network utilization
• Possess a strong grasp of automation tools and data management
• Familiar with agile software development processes and continuous deployment
• Able to build storage management clusters
• Self-drive to take challenges head-on and achieve goals
• Excel at working in small, dynamic and fast-paced groups

Preferred Qualifications

• Experience working with SQL or NoSQL databases such as Hive, Aster Data, Greenplum, Cassandra, Vertica, Amazon Redshift
• Experience working with Hadoop/HDFS framework
• Experience with distributed version control like Git, Bazaar, Mercurial